Social engineering is the act of manipulating people into performing actions or divulging confidential information, rather than by breaking in or using technical cracking techniques; essentially a fancier, more technical way of lying. While similar to a confidence trick or simple fraud, the term typically applies to trickery or deception for the purpose of information gathering, fraud, or computer system access; in most cases the attacker never comes face-to-face with the victim.
"Social engineering" as an act of psychological manipulation was popularized by hacker-turned-consultant Kevin Mitnick. The term had previously been associated with the social sciences, but its usage has caught on among computer professionals and is now a recognized term of art.
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